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ArticlePublished on 2026-08-142 min read

The Payer Must Hold the Provider Accountable

Separating the roles of regulator, funder, and care provider is the foundation that turns health spending into strategic purchasing — with each party answerable for its own results.

Health AccountabilityStrategic PurchasingCare Governance

This post is a translation of the original Arabic article.

A healthcare system needs clearly defined roles: a regulator, a funder, a care provider, and a system that measures outcomes.

When all these roles sit inside a single entity, the relationship between spending and results becomes murky. When they are distributed clearly, every party knows what it owns and what it must answer for.

The Ministry of Health leads regulation and oversight. The Health Holding Company and its clusters deliver care. The National Health Insurance Center purchases services and funds them according to population needs. This distribution builds a clearer foundation for accountability.

The regulator sets standards and protects system quality. The funder asks hard questions about service value and efficiency. The care provider manages resources and delivers outcomes. Data connects all the parties and surfaces performance.

Separating these roles gives the funder greater power to compare services, scrutinize costs, and direct resources toward priority needs. It also gives the care provider more operational room — matched by a clear commitment to quality, access, and results.

This design requires precise contracts, shared indicators, and reliable data. The value of the separation only materializes when responsibility transfers cleanly between parties, information arrives at the right moment, and payments are tied to understood objectives.

Health accountability is broader than reviewing expenditure reports. It is the ability to answer three questions:

  1. What did we buy with this money?
  2. What quality of service did the citizen actually receive?
  3. What measurable impact was achieved on their health?

When a system can answer all three, funding becomes strategic purchasing of care, and the service provider becomes an entity accountable for a defined outcome.

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Wael
Wael A. Kabli
Serial Tech Entrepreneur • Advisor • Digital Health Pioneer
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